"we would urge anyone with a large or complex claim to engage their services "
The House of Reeves was the iconic picture of the August 2011 riots in the UK. This was part of our family business and the devastation not only to property but to us personally ensured we were in a vulnerable position.
The recommendation of a family friend, who had also been through a devastating fire, and our subsequent phone call to Gold Assessors was the most important phone call of the whole crisis.
We were inundated with ‘ambulance chasers’ offering their services, some in the most aggressive fashion, but the difference in attitude and approach by Russell and his team really showed them to be the professionals they truly are. They were both understanding towards us and forceful with our insurers to ensure we got not just the best out of our insurance claim but also had it tailored to our own circumstances.
Russell and his team, William and Ivor have been a pleasure to do business with. They have always been on hand, 24 hrs a day, for even the smallest query. There’s no 9 to 5 mentality in their operation.
The complexities of dealing with a significant claim in such devastating circumstances cannot be over emphasized and we would urge anyone with a large or complex claim to engage their services.
The Reeves family would like to thank them most sincerely for their contribution to rebuilding our business and are happy to recommend them most highly.
House of Reeves